ARE YOU LOOKING FOR THAT NEXT STEP IN YOUR CAREER ?

ACE Equipment has an chance for an exceptional individual to join our Wingfield team as a Service Administrator.

About the role:

This position is responsible for assisting the Service Coordinator & Sales Manager in maintaining proficient operation relative to the Service Department’s daily running. Duties will also include support to the Sales the General Managers.

- Fields internal and external customer inquiries to the Service Department

- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced.

- IT abilities are an advantage, if capable, manage social media and website.

- Maintains Service Department records.

- Updates customer profiles using equipment, hours, or other information from the customer work orders.





- May process warranty and/or product improvement claims including the computation of charges, submission, and follow-up.

- Setup customer quotes and source materials.

- Other duties as assigned.

About you:

- Knowledge of office procedures

- Competent with digital marketing apps.

- Experience with and ability to use standard desktop load applications and internet functions.

- Year 12 completion or relevant experience desirable.

- Ability to work under pressure and prioritise.

- General understanding of mechanical/technical terms is preferred but not essential.

- A collaborative approach, adhering to company values.

📌 Service Administrator/Digital Marketing (Wingfield)
🏢 ACE Equipment Sales & Service
📍 Wingfield