Job Description

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Straightforward, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

As a Relationship Manager at Rest, your key responsibility is to retain and grow a portfolio of Rest's largest existing clients by providing employers and members exceptional account and relationship management services. By understanding their specific needs and goals, you will offer personalised support and tailored solutions, building strong and enduring relationships.

- Own and lead the retention and growth efforts for a portfolio of Rest's largest existing employer clients.
- Act as a representative for Rest in industry and association partner forums to effectively promote and maintain our strong market position and brand awareness among our clients
- Collaborate with Rest teams and partners to deliver market-leading customer service and resolve issues promptly.




- Identify and pursue growth opportunities by developing and maintaining relationships with senior and executive employer contacts, influencers, and key decision makers.
- Strengthen engagement with key employer contacts through regular meetings, including the ongoing governance of the employer Management Committees.
- Identify new opportunities within existing employers/parent companies, such as sub-plans or brands within a group, to drive growth.
- Develop and proactively deliver annual engagement and activity plans with employers aligned with Rest's strategic objectives.
- Produce and deliver tailored client reports that provide insights into employer/employee activities, product usage, and engagement with Rest, facilitating a deeper understanding of client needs. This may include presenting to the Rest Executive Leadership Team.
- Identify opportunities to implement or enhance existing products and services for employers and their staff, in line with Rest's culture and industry best practices.
- Deliver workplace education and engagement programs to members that lead to improved product utilisation and retirement outcomes.
- Work closely with internal Rest teams, including the Workplace Super leadership and Member Teams, to ensure coordinated service delivery aligned with Rest's core values.
- Act as a mentor and coach to other Workplace Super team members, providing guidance and support in delivering exceptional account management services

📌 Senior Relationship Manager (Sydney)
🏢 Rest
📍 Sydney