We're Hiring: ServiceNow Consultants | Sydney, NSW, Australia Join Tech Mahindra and help our customers unlock greater value from their ServiceNow investments through advisory, consulting, and transformation-led engagements. We are looking for experienced professionals across the following domains: ServiceNow ITOM Consultant (x1) ServiceNow AI Consultant (x1) ServiceNow UX Consultant (x1)

What You'll Do
As a ServiceNow Consultant, you will:
• Lead customer workshops, assessments, and discovery sessions
• Analyze existing ServiceNow environments and identify optimization opportunities
• Provide strategic and technical recommendations aligned with ServiceNow best practices
• Engage with architects, platform owners, business stakeholders, and executive leadership
• Drive platform maturity, governance, adoption, scalability, and continuous improvement initiatives
• Deliver executive-ready assessment reports, roadmaps, and advisory recommendations We're Looking For Professionals With Expertise In One or More of the Following Areas: ? ITOM – CMDB,



Discovery, Service Mapping, Event Management, and platform architecture ? AI & Automation – ServiceNow AI, Generative AI, intelligent workflows, automation strategy, and AI adoption roadmaps ? User Experience (UX) – UI Builder, Workspaces, Employee Center, Service Portal, user journeys, and platform adoption Mandatory Requirements
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• Robust consulting, advisory, and stakeholder management experience
• Excellent workshop facilitation and executive communication skills
• Australian Citizenship (Mandatory) Why Tech Mahindra? At Tech Mahindra, we help enterprises Scale at Speed by combining innovation, digital transformation, and industry-leading expertise. Join a high-performing team delivering impactful ServiceNow solutions for some of Australia's leading organizations.

📌 ServiceNow Consultant x3 (Sydney)
🏢 Tech Mahindra
📍 Sydney