About UTS At UTS, we're a young, globally recognised university known for doing things differently. Based in the centre of Sydney, we work closely with industry, government, and the community to focus on outcomes that matter. Our strength lies in how we bring creativity, technology and innovation together to make a practical difference. We're Australia's leading young university and consistently sit within the top 100 universities globally, a reflection of the scale of our ambition and the contribution of our people. When you join UTS, you become part of a community that values inclusion, supports access to education, and works towards positive change in society. About the Team The Education and Students Division supports learning, student success and institutional impact across UTS through five portfolios: Education, Students, University Library, Social Justice & Inclusion, and Indigenous Leadership & Engagement. The roles sit within the Office of the Deputy Vice Chancellor (Academic), supporting divisional priorities and working closely with stakeholders across UTS.

About the role
The Senior Operations Officer provides project, operational and administrative support to the Office of the DVC (Academic). Working within a busy executive environment, the role coordinates workflows, prepares communications and reports, maintains records and supports divisional projects and governance activities. The position requires strong organisational skills, sound judgement and the ability to manage competing priorities while working with a broad range of stakeholders. About you You are organised and comfortable managing a varied workload without losing accuracy or attention to detail. You write clearly and can tailor communications to different purposes and audiences. You are reliable and thorough, and you understand the importance of discretion in an executive office environment. You are comfortable with digital tools and take a practical interest in using technology including AI tools like Microsoft Copilot to work efficiently and keep information well-managed. Role and Responsibilities
• Coordinate operational workflows and administrative activities across the executive office, managing competing demands from a senior leadership team spanning five portfolios.
• Prepare briefing materials, correspondence and other written communications.
• Build effective relationships with internal and external stakeholders and respond to operational enquiries.
• Maintain records, information and document management systems using Microsoft 365 and SharePoint.
• Support committees, governance activities and divisional projects, ensuring actions and deliverables are completed.
• Analyse operational data and prepare reports to support planning and decision-making.




• Exercise sound judgement when handling confidential information and escalating matters as required. Skills, Attributes and Knowledge You will also bring:
• Experience in an operational, project or administrative support role within a large and complex organisation.
• Strong organisational, planning and prioritisation skills.
• Excellent written and interpersonal communication skills.
• Demonstrated ability to build and maintain productive stakeholder relationships.
• Sound problem-solving skills and ability to apply policies, procedures and governance requirements.
• Proficiency in Microsoft 365 applications, including SharePoint, and an interest in using AI-enabled tools such as Microsoft Copilot.
• Experience within higher education or a similarly regulated environment will be highly regarded. Qualifications
• Degree qualification or an equivalent combination of relevant experience and training. Experience
• Demonstrated experience in a project, administrative or operational support role in a large, complex organisation
• A track record of producing clear written correspondence, papers and reports for a range of purposes and audiences
• Demonstrated ability to build effective working relationships with a diverse range of stakeholders
• Experience developing, maintaining or improving administrative systems, records or document management processes
• Proficiency in Microsoft 365 tools and the capacity to learn new systems quickly

What We Offer
Base Salary Range: $101,277.00
- $109,651.00 (HEW6) plus 17% superannuation. The position is full time and will be made on a continuing basis. UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, generous parental leave and salary packaging opportunities.

How to Apply
Please include the following in your application and ensure all documents submitted include reference number IRC341211 and your name. 1.a cover letter stating your motivation for applying including responses to the following four capability questions (maximum 250 words per response). Please respond to each question with a specific example from your

experience:
Q1
- Organisation and prioritisation Describe a time when you had to manage competing priorities or coordinate multiple workflows at once. How did you organise your work and what was the outcome? Q2




- Communication and reporting Tell us about a piece of written work you are proud of
- for example, a report, a set of correspondence, or a briefing note. What was the context, and what made it effective? Q3
- Problem solving, governance and compliance Describe a situation where you supported a governance, policy or compliance-related activity, such as reviewing guidance material, researching requirements or preparing supporting information. How did you approach the task, and when did you escalate for advice or decision-making? Q4
- Professional judgement, discretion and escalation Describe a time when you handled a sensitive or confidential matter in a skilled environment. How did you manage the situation, and how did you determine what to handle yourself and what to refer to someone else? 2. a copy of your resume. For guidance on preparing your responses to the selection criteria, please visit Answering Selection Criteria. Applications must be submitted via the UTS online recruitment system (current staff should apply through NEO). UTS is committed to diversity and inclusion, and we encourage applicants to include a statement on career breaks or relative to opportunity where relevant. UTS prioritises safety, respect, and inclusion for every member of our community. In support of this, and in line with our statutory obligations under the National Code to Prevent and Respond to Gender-Based Violence 2026, all prospective employees must declare any past investigations relating to gender-based violence. Employment at UTS is contingent upon completion of this declaration, and, where necessary, assessment of any identified risk factors. We appreciate your role in upholding the standards and behaviour expected of our community. General enquiries or issues with your application may be directed to [email protected] Closing Date: 4 November, 2026 at 11.59 pm (AEST) You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment. Accessibility UTS Recruitment is committed to digital accessibility. If you experience any difficulty with the content of our advertising, please let us know so we can ensure our information is accessible to everyone. In addition, if you have a disability that requires adjustment to the recruitment process or an alternative application pathway, please contact [email protected] for assistance. UTS is recognised widely as supporting inclusivity and diversity through our Wingara Indigenous Employment Strategy, Social Impact Framework and UTS Access and Inclusion Plan. We welcome applications from women, Indigenous Australians, people with disability, those who identify as LGBTIQ+ and applicants from culturally and linguistically diverse backgrounds.

📌 Senior Operations Officer (Sydney)
🏢 University Of Technology Sydney
📍 Sydney