About The Role
We are looking for a proactive and detail-oriented Technical Business Analyst to join our team. The ideal candidate will play a critical role in bridging the gap between business needs and technical solutions. Experience in the health insurance industry is highly desirable, as is working knowledge of Salesforce platforms.

Key Responsibilities
• Collaborate with stakeholders, product owners, and technical teams to gather, document, and analyze business and functional requirements
• Translate business needs into technical specifications and user stories
• Assist in designing solutions that align with business objectives, especially within health insurance operations such as claims, enrollment, and provider management
• Work closely with developers, testers, and project managers to ensure accurate delivery of features
• Support UAT planning and execution, including writing test cases and validating outcomes
• Monitor and communicate project progress and potential risks to stakeholders




• Help enhance business processes through data analysis and recommendations Required Skills & Experience
• 3+ years of experience as a Business Analyst or Technical Analyst
• Solid analytical, problem-solving, and communication skills
• Experience working with cross-functional teams in agile or hybrid methodologies
• Familiarity with API integrations, data mappings, and documentation
• Proficient with tools such as JIRA, Confluence, Excel, and diagramming tools Desirable Qualifications
• Experience in the health insurance domain, including exposure to claims processing, member enrollment, or provider systems
• Working knowledge of Salesforce (e.g., Service Cloud, Health Cloud, or general platform usage)
• Understanding of healthcare data formats is a plus
• Salesforce certifications are a bonus Why Join Us?
• Opportunity to work on impactful projects in the healthcare industry
• Collaborative and inclusive team culture
• Growth and learning opportunities in both technical and business domains

📌 Technical Business Analyst – Immediate Start for a long-term project (Sydney)
🏢 Advance Delivery Consulting
📍 Sydney