21 Oct
|
Affordable Dental
|
Central Coast Council
21 Oct
Affordable Dental
Central Coast Council
Company Description Affordable Dental operates modern clinics that provide a full range of dental services, including dental implant placement, wisdom teeth removal, dentures on implants, crowns, bridges, veneers, restorations, fillings, and preventative dentistry. The clinics also offer teeth whitening, emergency dental care, and services under the Child Dental Benefits Schedule (CDBS), supporting patients of all ages. Affordable Dental focuses on delivering accessible, high-quality care in a friendly, professional environment. The clinics are conveniently located in Parramatta, Phillip, and Charlestown, making it easier for patients from diverse communities to receive consistent dental care. Role Description The Practice Manager is a full time, on-site role based in Central Coast, NSW. This position oversees day-to-day clinic operations, including managing schedules, coordinating patient flow, and supporting dentists and clinical staff to ensure a smooth, efficient practice. The Practice Manager handles front-desk administration, supervises reception and administrative teams, manages billing and payment processes, and ensures accurate record-keeping and compliance with relevant regulations and policies. The role also involves monitoring performance metrics, supporting marketing and patient engagement initiatives, resolving patient inquiries or concerns, and contributing to continuous improvement of workflows and patient experience.
The Practice Manager is expected to foster a positive workplace culture, lead by example, and maintain high standards of professionalism and customer service. Qualifications
• Experience in healthcare or dental practice management, including overseeing daily operations, staff supervision, and workflow coordination.
• Solid administrative and organizational skills, with proficiency in scheduling, records management, billing, and use of practice management or dental software.
• Excellent communication and interpersonal abilities, with a focus on patient-centered service, conflict resolution, and team collaboration.
• Knowledge of relevant health, privacy, and safety regulations, and the ability to implement and maintain compliant processes and policies.
• Demonstrated leadership capabilities, including coaching team members, managing performance, and supporting a respectful, inclusive workplace.
• Numeracy and basic financial skills to assist with budgeting, reporting, and monitoring practice revenue and expenses.
• Prior experience in a dental or medical clinic environment is highly desirable; formal qualifications in practice management, business, or health administration are an advantage.
• Ability to work on-site full time in Central Coast, NSW, with flexibility to adapt to changing clinic needs and peak patient times.
📌 Practice Manager (Central Coast Council)
🏢 Affordable Dental
📍 Central Coast Council