Job

Responsibilities:
1) Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site; 2) Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision; 3) Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers; 4) Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met. 5) Other tasks assigned by supervisors. Qualification

Requirements:
1) Technical associate’s degree or above; 2) Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/ MR/PET, etc.). Good IT, Microsoft Office and Networking Infrastructure skills; 3) Have the ability to find and troubleshoot faults in the field; 4) Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit; 5) A adaptable approach to work, travel and unsociable hours; 6) Valid driving license and good driving record.

📌 Customer Service Engineer (Melbourne)
🏢 United Imaging Healthcare
📍 Melbourne