Team Leader - Youth & Family Services

Lutheran Services is seeking a proactive and passionate Team Leader to join our Community Services division. You will work closely with case managers and service teams to support individuals achieve their goals.

Location: Bridges Reconnect, Woodridge - QLD
Employment Type: Max Term Part Time | Maternity Leave Cover | Until 10th Dec,27 | 60hrs Fortnight | Mon toThu 9.00am - 5.00pm
Remuneration Range: $54.50 - $56.97 ph + Super + Salary Packaging + Access to staff discounts & benefits

About The Role:
Based at Woodridge, our Bridges Reconnect program provides support to young people between the ages of 12 and 18 who are at risk of homelessness.

As the Team Leader, you will play a crucial role in leading and supporting our dedicated staff within our Bridges Reconnect Program. Your focus will be on achieving outcomes that truly make a difference. In this role, you will:

- Oversee the day-to-day operations of the service, ensuring effective program coordination, case management and delivery of daily supports.
- Lead, supervise and mentor a multidisciplinary team of case managers, supporting staff onboarding, recruitment, performance and career development.
- Coordinate complex caseloads and lead intake, referrals, assessments, risk management and individual goal-setting.
- Work collaboratively with clients, families, guardians and external providers to deliver responsive, individualised support and positive outcomes.
- Drive continuous improvement by developing and implementing service delivery frameworks, documentation and quality practices.
- Ensure compliance with organisational policies, legislative requirements and relevant service standards.
- Represent the service at relevant forums,



building partnerships and advocating for the organisation’s mission and values.

About You:

- Relevant tertiary qualifications in Human Services, Social Work, or similar
- Demonstrated experience in program coordination or team leadership in a community services setting
- Solid communication, team-building, and client engagement skills
- A proactive and supportive leadership style
- Knowledge of relevant safeguarding legislation

Essential:

- Current QLD Driver’s Licence
- NDIS Worker Screening Check
- Working with Children Check (Blue Card)

Why You’ll Love Working With Us:

- Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
- Discounts: on Health Cover, Energy, Appliances, Holidays, and more.
- Employee Assistance Program for wellbeing support.
- Fitness Passport: Stay active with discounted gym memberships for you and your family.
- Ongoing Training & Development opportunities to grow your career

Lutheran Services is a not-for-profit organization with a proud 90-year history of providing exceptional care and support to communities across Queensland. Our services extend beyond aged care to include retirement living, home care, disability support, mental health, and family services, always placing the wellbeing of our residents and clients at the heart of everything we do.

At Bridges Reconnect, we provide support to young people between the ages of 12 and 18 who are at risk of homelessness. We help stabilise living situation and give young people the skills to build their own future through counselling, group work, mediation and practical support to the whole family.

Ready to Join Us?
Apply Now by attaching your resume and completing the application form and questions below. To view the position description please click here.

📌 Team Leader - Community Services (Woodridge)
🏢 Lutheran Services
📍 Woodridge