About Lift Health Group
We are friendly and committed team of professionals looking for a lovely administration officer to join us! Lift Health Group is a nationally operating, NDIS-registered allied health provider, delivering essential services to regional and remote communities across Australia. With our headquarters based in Adelaide, we operate on a fly-in-fly-out model to ensure equitable access to care for all Australians.

Key Responsibilities

As an Administration Officer you will bring attentive, responsive and calm customer service etiquette, whilst managing clinician schedules and compliance, optimise bookings, and ensure efficient service delivery.

The role includes various administration tasks as well as key duties:

- Scheduling and managing client appointments.

- Maintaining accurate patient records and updating client information.

- Answering phones and emails for client enquiries.

- Providing general administrative support to the clinical team.

- Assisting with NDIS compliance procedures, including completion of service agreements and quotes.

- Working alongside clinicians and management

- Keeping the office well stocked, vibrant and organized

- Responding to feedback and complaints

- Responsive to the Practice Manager and Clinical Director

Who We Are Looking For

The ideal candidate will have:

- Experience in the Healthcare sector, ideally with NDIS, Allied Health and Disability.

- Trustworthy, reliable, and able to work independently as well as in a team environment.

- Proactive and flexible attitude, with a strong customer service focus.

- Familiarity with Microsoft Office (Excel, Teams, Sharepoint),



Splose or similar practice management/scheduling software (preferred but not essential).

- Excellent communication and interpersonal skills are essential, with a friendly phone manner and strong phone communication required on a daily basis.

- Strong organisational skills and the ability to multitask effectively.

- A team-oriented approach and the ability to work collaboratively.

- Willingness to be flexible and innovative with outstanding problem solving skills.

- Conflict Resolution training ideal for feedback and complaint responses.

Reporting Structure

You will report to: Practice Manager

Clinical oversight and support provided by: Clinical Director

What We Offer

At Lift Health Group, we are committed to supporting our employees and creating a fun and positive work environment. As an Administration Officer, you will have the opportunity for flexible office hours that suit your lifestyle (office availability between 7:00am-5:00pm Monday to Friday).

- A professional and welcoming office space with a supportive, high-performing team that values collaboration.

- A fun and inclusive culture with social events throughout the year, providing plenty of opportunities to connect outside of work.

- Opportunities for career growth and professional development, with access to peer mentoring and leadership that brings front-line experience to support your success.

- A stable, long-term role in a company that values and invests in its employees.

- A meaningful position where your work directly contributes to improving healthcare access and service efficiency for underserved communities.

📌 Administration Officer (Parkside)
🏢 Lift Health Group
📍 Parkside