Hominy Bakery is seeking a Customer Care Team Leader to oversee our remote customer service team and deliver exceptional service while driving performance and development. You will coach representatives, implement policies, and monitor metrics to continually improve customer satisfaction.
The role requires a Bachelor's degree and 3+ years in customer service management, with robust leadership, communication, and problem-solving skills. Experience with Zendesk or Salesforce is preferred.
📌 Remote Customer Care Team Leader (Townsville City)
🏢 Hominy Bakery
📍 Townsville City
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