# Associate Manager, E-CommerceAustraliaFull timeThe Associate Manager, E-Commerce & Digital Marketing is the operational hub of O&M;'s digital ecosystem, coordinating calendars, assets, EDMs and the website so the Senior E-Commerce Manager's plans land accurately and on time.ASSOCIATE MANAGER, E-COMMERCE & DIGITAL MARKETING*Global Marketing
· Reports to the Senior E-Commerce Manager
· Associate Manager level*ROLE PURPOSEThe Associate Manager, E-Commerce & Digital Marketing supports the Senior E-Commerce Manager in making sure every piece of O&M;'s e-commerce and digital marketing activity is planned, coordinated, delivered and maintained accurately and on time. This is the operational hub of our digital ecosystem — the person who keeps calendars, assets, EDMs, website updates and cross-functional content requirements moving efficiently so that agreed plans land exactly as intended.

It is a highly organised, execution-focused role. You will own the day-to-day coordination, maintenance and delivery of the digital programme: administering the activation calendar, briefing and chasing assets, coordinating EDM builds, keeping the website accurate and current, and giving Social and PR teams clear guidance on what digital needs from them. Strategy, prioritisation and key commercial decisions sit with the Senior E-Commerce Manager; this role makes them real.

You will be the executional link between E-Commerce, Marketing, Social and PR — proactive enough to spot an issue or opportunity before anyone else does, and disciplined enough to route it to the right person rather than run with it alone. Success looks like accuracy, organisation, timeliness and seamless delivery, campaign after campaign.ROLE SNAPSHOTCoordination and execution of agreed e-commerce and digital plans.

Recommendations,



prioritisation and commercial decisions remain with the Senior E-Commerce Manager.Key collaboratorsSenior E-Commerce Manager, Social team, Professional and Consumer PR, Brand and Content team, Graphic Design, Commercial Strategy & Planning, Customer Service, Supply Chain, digital and paid media agency partners

KEY RESPONSIBILITIES
* E-Commerce Activation Calendar
* Maintain and administer the e-commerce and digital activation calendar across campaigns, product launches, promotions and key trading periods.
* Coordinate timelines, deliverables, dependencies and approvals across Marketing, Social, PR, Design and Supply Chain.
* Keep stakeholders informed of upcoming deadlines, outstanding requirements and any changes to the plan.
* Ensure agreed activity is accurately reflected across all digital channels — website, EDM, paid and owned social — at the right time.
* Digital Asset Management
* Coordinate the development and delivery of digital assets required for e-commerce, EDM and paid media.
* Manage briefs, timelines, feedback rounds, approvals and final asset handover with Design and external partners.
* Maintain organised, up-to-date libraries of current and approved digital assets within the DAM.
* Ensure assets are supplied in the correct formats, specifications and timeframes for every channel.EDM Coordination* Maintain the EDM schedule in partnership with the Senior E-Commerce Manager.




* Coordinate campaign focuses, briefs, assets, copy requirements and approvals for each send.
* Support the build, testing, scheduling and deployment process in Klaviyo, including segment set-up, link checks and device testing.
* Maintain visibility of all sends and ensure EDM activity aligns with the broader marketing and activation calendar.
* Website Maintenance & Optimisation
* Support day-to-day website maintenance, including product, campaign, promotional and content updates in Shopify.
* Coordinate agreed site changes and ensure pricing, product information, imagery and copy remain accurate and current.
* Conduct routine checks across the customer journey — navigation, PDPs, checkout, promotions — and flag opportunities, errors or inconsistencies to the Senior E-Commerce Manager.
* Implement approved optimisation initiatives and support testing, measurement and reporting.Cross-Functional Content Coordination* Work closely with the Social, Professional and Consumer PR teams to communicate digital content requirements early and clearly.
* Provide explicit guidance on formats, specifications, usage requirements and deliverables needed for e-commerce and paid advertising.
* Coordinate the adaptation and delivery of content for digital commercial use.
* Ensure content developed across teams can be effectively leveraged throughout the broader digital ecosystem rather than living in one channel.
* Administration & Workflow Management
* Maintain project trackers, calendars, briefs, asset registers and digital documentation so the team always has a single source of truth.
* Coordinate meetings, follow-ups, approvals and outstanding actions, and close the loop on every open item.
* Support reportin

📌 Associate Manager, E-Commerce (Sydney)
🏢 Original Mineral Pro
📍 Sydney