Temporary Administration & Customer Service - Andrew's Mobile Windscreens Temporary Administration & Customer Service - Andrew's Mobile Windscreens

Role may extend into Full-Time Permanent for the right person

Andrew's Mobile Windscreens

is part of the

Australian Specialised Machinery Glass Group . We are proud family-owned businesses and one of Queensland’s largest independent automotive glazing companies.

We're currently seeking a motivated, reliable, and friendly

Customer Service & Administration Professional

to join our close-knit Townsville team. This is a

Temporary Role ,

40 hours per week , and will be extended to a Full-Time Permanent Role for the right person.

About the Role You’ll be the first point of contact for our customers, playing a vital role in delivering exceptional service from start to finish. Your day-to-day duties will include:

Greeting customers face-to-face

Answering phones and responding to emails promptly

Quoting jobs and ordering parts

Coordinating and managing fitters' daily job flow

Creating clear, detailed task information for technicians

Keeping customers informed on job progress

Processing payments and issuing receipts

Managing compliance paperwork and electronic filing

Accounts receivable and payable data entry and reconciliation

Monitoring email inboxes to ensure fast response times

Supporting simple and project-based jobs, including those in remote locations





This role suits someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering high-quality customer service.

What We're Looking For

Explicit, confident communication skills (written and verbal)

Exceptional customer service and sales skills

High attention to detail with accurate data entry

Strong organisational and time management skills

Ability to work under pressure and meet tight timeframes

A friendly, outgoing personality with a team-first mindset

Confidence using MS Office (Outlook, Word, Excel)

General knowledge of motor vehicles (advantageous)

Ability to work independently with limited supervision

Commitment, loyalty, discretion, and confidentiality

This role is

highly team-focused , so the ability to collaborate, share information openly with management, and support colleagues is essential.

Why Join Us?

Be part of a

family-owned, growing Queensland business

Work with a supportive and experienced team

Enjoy a wide-ranging role where no two days are the same

Townsville-based head office

Opportunity to extend this role to Full-Time Permanent for the right person

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📌 Temporary Administration (Townsville City)
🏢 Australian Specialised Machinery Glass
📍 Townsville City