Telstra Retail: Customer Service & Sales Consultant Employment Type
Permanent
Closing Date
24 Dec :59pm
Job Title
Telstra Retail: Customer Service & Sales Consultant
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ‘just a job’, it’s an opportunity for tech‑curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.
Every day is different.
A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. Every day is an chance to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained up on all the latest cutting‑edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.
We offer the perkiest of perks.
30% off Telstra services
Exclusive discounts and offers across 240 brands and partners
A flexible, inclusive approach to parental leave – do it your way
Unlimited access to 17000 learning programs – something for everyone
Monthly performance rewards and recognition programs
There’s more Benefits Your Way - Telstra
We’re hiring.
Locations: we are currently hiring across:
MELBOURNE EMPORIUM
MELBOURNE DISCOVERY
BOX HILL
CAMBERWELL
THE GLEN
VICTORIA GARDENS
EASTLAND
KNOX
AIRPORT WEST
ALTONA GATE
BROADMEADOWS
CAROLINE SPRINGS
HIGHPOINT
MELTON
POINT COOK
PORT MELBOURNE
WATERGARDENS
WERRIBEE
BRUNSWICK
CRAIGIEBURN
DONCASTER
EPPING
GREENSBOROUGH
PLENTY VALLEY
NORTHLAND
CHIRNSIDE PARK
Casual, Part-Time and Full-Time roles available
Store hours vary – search your store
Is it you we’re looking for?
The ability to easily build a connection with a variety of new and existing customers
An appetite to quickly develop customised solutions for customers
A drive to reach (and exceed) sales targets and KPIs
The hunger to learn and grow within the role (and beyond)
A positive and resilient approach to customer service within a busy environment
Experience in a customer‑facing role
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We attract individuals from diverse backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
We work flexibly, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.