Administration Melbourne Full Time Icon Cancer Centre Australia

Medical Receptionist (Level 2.1)

Permanent Full-Time or Part-Time | Monday to Friday - No Weekends | Previous Medical Admin experience is a requirement.

Join a high-performing administration team supporting specialists, nursing staff and patients throughout their cancer treatment journey.

Bring Your Experience Somewhere It Truly Matters If you're an experienced Medical Receptionist looking for more than just another front desk role, this is an opportunity to join a specialist healthcare team where your expertise makes a real difference every day.

At Icon Cancer Centre Richmond, you'll be a valued member of a close-knit administration team, working alongside specialists and nursing staff to deliver exceptional care and support to patients throughout their treatment journey. This is a role for someone who understands the importance of accuracy, compassion and professionalism, and who takes pride in creating a seamless experience for patients during some of life's most challenging moments.

As a Level 2.1 Medical Receptionist, you'll utilise your healthcare administration experience to coordinate patient appointments, manage treatment-related administration, process billing and support complex patient care pathways in a fast-paced specialist environment.

This is an excellent opportunity for an experienced medical administrator who enjoys taking ownership, building strong relationships and contributing to a team that genuinely cares.

Why You'll Love This Role

Permanent full time or part-time position with Monday to Friday hours and no weekend work

Work within a highly respected specialist cancer care service





Utilise your healthcare administration experience in a role with genuine responsibility and variety

Be part of an experienced and supportive administration team

Build meaningful relationships with patients and clinicians

Enjoy a workplace where your contribution is recognised and valued

Access ongoing development and career progression opportunities within a growing national healthcare organisation

What You'll Be Doing

Deliver a professional and compassionate experience for patients, carers and visitors

Manage specialist appointments, treatment bookings and patient enquiries

Coordinate administrative aspects of patient care pathways from initial consultation through to ongoing treatment

Process patient billing, Medicare and DVA claims accurately and efficiently

Maintain confidential patient records and ensure data integrity across multiple systems

Liaise closely with specialists, nursing staff and allied health professionals to support smooth daily operations

Manage competing priorities while maintaining exceptional attention to detail

Contribute to a positive team culture and support continuous improvement initiatives

About You We're looking for an experienced healthcare administrator who thrives in a busy specialist practice, private hospital or medical centre setting.

You'll bring:





Previous experience as a Medical Receptionist or Healthcare Administrator

Strong knowledge of Medicare billing, health fund processing and DVA claims

Sound understanding of medical terminology

Excellent organisational and time management skills

Confidence managing multiple priorities in a fast-paced clinical setting

Outstanding communication and interpersonal skills

A proactive approach and the ability to work autonomously

High-level attention to detail and commitment to accuracy

Strong Microsoft Office skills, particularly Word and Excel

Most importantly, you'll be someone who combines professionalism with genuine empathy and understands the important role administration teams play in delivering exceptional patient care.

Icon Cancer Centre – Australia and New Zealand Icon Cancer Centre are pioneers of private cancer care in Australia with a proud history spanning decades. We have a large and expanding network of cancer centres across Australia. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Many of our cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.

Here's why our people choose us:

Purpose, at Pace:

We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

Impact, at Scale:

We’re Australia’s largest dedicated provider of cancer care,

📌 Medical Receptionist (Melbourne)
🏢 Icon Group
📍 Melbourne