Publicroles in Melbourne, VIC, is seeking a Contact Centre Product Lead to drive strategy and delivery across contact centre platforms. You will partner with business units to translate customer needs into product roadmaps and coordinate cross-functional teams to maximise service quality and operational efficiency. The role offers a permanent, full time position with a salary range of AU$116,413–AU$140,849 per year, plus benefits.
📌 Lead, Contact Centre Product (Melbourne)
🏢 Publicroles
📍 Melbourne
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