Drive national growth with one of Australia's most trusted brands O'Brien is Australia's leading provider of automotive glass repair and replacement services, supporting over 400,000 customers annually. We're looking for an experienced National Business Development Manager - Commercial Vehicles to join our team on a 12-month fixed-term contract and lead the growth of a key national portfolio.

This is an opportunity to take ownership of strategic customer relationships, drive commercial outcomes, and make a lasting impact across a national business.

What's in it for you?

Join a trusted and iconic Australian brand

Lead a national commercial portfolio with significant growth potential

Work with major fleet and commercial vehicle customers

Influence strategy and deliver meaningful business outcomes

Collaborate with senior leaders and cross-functional teams

Competitive salary package and tools of trade

About the Role Reporting to the Head of Commercial Partnerships, you'll be responsible for managing and growing O'Brien's Commercial Vehicles portfolio across Australia.

You'll oversee the full commercial lifecycle, from identifying and securing new opportunities through to contract negotiations, account management, and ongoing customer growth.

This role combines strategic thinking with hands-on execution and will suit someone who enjoys building relationships, solving customer challenges, and driving commercial performance.

Key Responsibilities Business Development & Growth

Develop and execute the national sales strategy for the Commercial Vehicles portfolio

Identify, pursue, and convert new business opportunities

Lead tenders, proposals, and commercial negotiations

Manage pipeline, forecasting, revenue, and margin performance

Key Account Management

Build and maintain solid relationships with key customers and industry stakeholders





Act as the primary commercial contact for national accounts

Conduct regular customer reviews and business performance discussions

Resolve customer issues and escalations effectively

Commercial Management

Negotiate and manage commercial agreements

Develop pricing, service levels, KPIs, and contract frameworks

Protect commercial performance and manage risk

Work closely with operational teams to ensure successful delivery

Performance & Reporting

Analyse account performance and identify growth opportunities

Provide commercial insights and recommendations

Monitor customer trends, market activity, and business performance

About You You'll be a commercially astute business development professional with strong experience managing large customer relationships and driving revenue growth.

You'll bring:

10+ years' experience in Business Development, Sales, or Account Management

Experience working with large B2B customers and commercial contracts

Strong negotiation and stakeholder management skills

A proven track record of delivering sales growth and commercial outcomes

Excellent communication and relationship-building abilities

The ability to influence stakeholders across all levels of the business

Nice to Have

Experience within the automotive, fleet, transport, trade, or service industries

Relevant tertiary qualifications

Experience managing national customer portfolios

Why O'Brien? At

O'Brien® , we put our customer at the heart of everything we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of

Belron®,

worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents.

If you're looking for a high-impact opportunity where you can contribute immediately and drive meaningful commercial outcomes, we'd love to hear from you.

📌 Business Development Manager (Melbourne)
🏢 O'Brien
📍 Melbourne