Watch and Glasses repair centre Receptionist/Front desc position

The primary role will be working at our front desk and supporting the day-to-day operation of the business. This is a fast-paced work environment where tasks, decisions, and priorities can change quickly. The successful applicant must be comfortable managing constant activity, shifting priorities, and multiple tasks at the same time, while maintaining accuracy and a high standard of customer service. The role will often require working to tight deadlines, responding quickly to customer and workshop requirements, and using initiative to make decisions and keep work moving efficiently.

Key responsibilities
Answering telephone calls and greeting customers Providing friendly, professional,



and knowledgeable customer service Entering customer and repair information into our system Preparing invoices and processing payments Managing customer emails and correspondence Organising items for courier and postal dispatch Receiving and organising incoming items Contacting customers when repairs are completed and ready for collection Maintaining an organised and professional reception area Keeping the reception and kitchenette clean and tidy throughout the day About you Excellent verbal and written communication skills A friendly, professional, and confident manner Strong attention to detail Ability to work independently and as part of a small team Initiative and willingness to learn Reliability and punctuality Ability to remain calm and organized during busy periods Ability to manage changing priorities and tight deadlines Proficiency in Microsoft Word and Excel

About us
Conveniently located in the heart of Melbourne, Migitech is a small, family-owned business specialising in professional watch and glasses repairs. We pride ourselves on providing high-quality workmanship, personal customer service, and attention to detail. Friendly and supportive small-business environment Opportunity to learn about the watch and optical repair industries Potential for the position to become full time

📌 Watch and Glasses repair centre Receptionist/Front desc position (Melbourne)
🏢 Migitech Pty.
📍 Melbourne