ROLE PURPOSE Deliver high-quality, patient-centred CPAP therapy assessment, education, and ongoing support to patients diagnosed with sleep apnoea, enabling successful initiation, adherence, and long‑term treatment outcomes.

The CPAP Consultant is responsible for clinical CPAP treatment and initiation processes, patient education, therapy setup, troubleshooting, follow‑up care, detailed clinical communications to referring physicians and product recommendations, supporting marketing driven CPAP promotions and sales while also contributing to clinic operations, stock management, and the maintenance of CPAP Victoria’s professional and cultural standards.

ROLE RESPONSIBILITIES & ACCOUNTABILITIES 1. Deliver CPAP Consultation & Patient Education Scope: Patient assessment, therapy initiation, education Outcome: Confident patients and effective commencement of CPAP therapy

Treat patients referred for CPAP therapy in line with clinical guidelines and prescriptions

Educate patients on sleep apnoea, CPAP therapy benefits, and treatment expectations

Provide clear instruction and practical training on CPAP device operation, cleaning, and maintenance

Recommend appropriate CPAP devices, masks, and accessories based on individual clinical needs, comfort, and lifestyle

Support patients with mask fitting and comfort optimisation

Advocate for patients, ensuring they understand and remain engaged in their therapy journey

2. Provide Ongoing Therapy Support & Follow‑Up Scope:Follow‑up consultations, adherence monitoring, troubleshooting Outcome: Improved compliance and sustained therapy outcomes

Schedule and conduct follow‑up appointments to assess therapy adherence and effectiveness

Troubleshoot therapy issues,



including mask fit, comfort, pressure tolerance, and device performance

Adjust therapy solutions in line with scope of practice and prescriptions

Monitor patient progress and elevate concerns to physicians where required

Provide guidance on sleep hygiene to support therapy effectiveness and overall sleep quality

3. Collaborate with Healthcare Professionals Scope: Multidisciplinary communication, clinical coordination Outcome: Coordinated patient care and physician confidence

Work collaboratively with doctors, sleep physicians, and allied health professionals - Consistently provide professional updates on CPAP patient progress where required to referring physicians

Ensure adherence to medical prescriptions and referral requirements

Support patient care and referral requests by coordinating and recording significant prescription information, CPAP therapy setup, and ongoing follow up

4. Maintain Accurate Clinical Documentation Scope: Patient records, compliance documentation Outcome: Accurate records and continuity of care

Maintain detailed and accurate patient records, including assessments, recommendations, follow‑up outcomes, and therapy adjustments

Document therapy plans and changes in line with CPAP Victoria expectations for accurate record keeping and recall





Ensure confidentiality and data accuracy across all patient documentation

5. Manage Clinic Sales & Stock Responsibilities Scope: Stock control, product sales, merchandising Outcome: Stock availability and appropriate sales outcomes

Monitor and manage clinic stock levels of CPAP devices, masks, and accessories

Place and receive stock orders, unpacking and checking items for accuracy

Maintain organised product displays within the retail and consulting areas

Assist patients with accessory and product selection, providing personalised recommendations

Process product returns, exchanges, and warranties in accordance with company policies

Conduct stocktakes and report discrepancies

Ensure pricing and monthly sales and promotions are accurate and implemented as directed

6. Support Clinic Operations & Maintenance Scope: Clinic readiness, equipment hygiene, daily operations Outcome: Safe, professional, and efficient clinic environment

Prepare the clinic for opening, ensuring all areas are clean, organised, and patient‑ready

Sterilise and prepare reusable equipment, adhering to infection control standards

Maintain consulting rooms and clinic spaces to a high standard of cleanliness and presentation

Follow up overdue trial patients, ensuring timely return and condition of trial equipment

Clean and maintain trial stock, ensuring hygiene and readiness for patient use

Order stationery and clinic supplies as required

Close the clinic at end of day, completing security and preparation tasks

7. Contribute to Team & Clinic Collaboration Scope: Team communication, operational support Outcome: Consistent service delivery and team effectivene

📌 CPAP Consultant (Melbourne)
🏢 MEDIFOX DAN
📍 Melbourne