Bilingual Front Desk/Admin Assistant (Fluent in Chinese & English)

We are

Auliau Education Group , a professional after-school tutoring center based in Camberwell, dedicated to helping students improve their English skills and overall academic performance. We are currently recruiting a

bilingual (Chinese & English) front desk/admin assistant

to join us in building a caring and excellent educational environment. Job Responsibilities Answer and respond to inquiries via

WeChat/phone , patiently addressing questions from parents and students. Coordinate and manage class schedules , track student attendance, and compile reports. Handle

external communications

and provide basic marketing support via WeChat, email, and other channels. Use

Outlook, Excel, Google Sheets, Google Calendar , and other tools to manage data and assist with administrative tasks. Assist with

front desk reception

and provide operational support to the team. What We’re Looking For Candidates with relevant work experience, especially in

customer service or sales , are preferred. Language Skills : Fluent in

both Chinese and English

(listening, speaking, reading, and writing), able to communicate effectively with parents and students. Communication Skills :



Friendly, polite, a good listener, and able to handle inquiries with confidence. Tech-Savvy : Proficient in using

WeChat, Outlook, Excel, Google Sheets, Google Calendar , and other office tools. Organized & Detail-Oriented : Works methodically, pays attention to detail, and excels at multitasking. Team Player : Enjoys helping others and integrates well into a

diverse, supportive work environment . Why Join Us? Career Growth : Gain valuable experience in the

education industry . Cultural Diversity : Work with

Chinese and Australian families , understanding diverse educational needs. Supportive Environment : A

small, friendly team

with

mentors and colleagues

to help you succeed. Adaptable Work Arrangements : Partially remote work and

flexible scheduling

to balance personal life. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? Do you have native or bilingual proficiency in any languages other than English? Researching careers? Find all the information and tips you need on career advice.

📌 Bilingual Front Desk/Admin Assistant (Melbourne)
🏢 Auliau Education Group
📍 Melbourne