Work life balance – Monday-Friday, no weekends or late nights
About Us Polyaire is a leading wholesale distributor of air conditioning products, established in 1973, our support office is in Adelaide with over 30 branches across Australia and over 50 years of experience. We lead the market by offering sustainable, cutting-edge AirTouch solutions that continue to revolutionise comfort in homes and businesses.
At Polyaire our values shape how we work, we are all in , work smart , getting it done and cool service with a warm smile are at the forefront of all we do. Our customers and suppliers are treated like valued partners which means working closely and openly towards sustainable solutions. Having these values as an integral part of our business has made Polyaire the preferred supplier in providing comfort to Australia.
About the role We now have an exciting opportunity for a dedicated Counter Sales to join our team at our
Dandenong branch and support our daily operations . This role would ideally suit someone who enjoys variety delivering both administration support and customer service at our front counter
Our team is supportive, friendly, and thrives on collaboration and as Counter Sales, you will provide essential administrative and data entry support to the team and Branch Supervisor, helping ensure the efficient operation of the sales department and also being a friendly face at our counter
What does my day to day look like?
Processing daily sales orders and complete all dispatch documentation
Processing daily invoicing and assist to ensure sales orders are ready to be invoiced
Meeting and greeting our customers,
providing exceptional customer service on our front counter
Assisting the service team with credit claim processing
End of month KPI reconciliations
Maintain and update customer / product data base
Maintain an effective filing system
Work closely with warehouse personnel to ensure accurate and timely sales orders and deliveries
What you will bring to the role:
Excellent organisational skills and attention to detail
Good computer literacy skills and familiarity of Microsoft Office Suite, particularly MS Excel
High accuracy of data entry and data management
Strong communication skills with a passion for customer service
Friendly and approachable with a can-do attitude
Knowledge of Enterprise Resource Planning (ERP) software systems would be beneficial but not essential
A market-competitive salary on offer
Full training in all aspects of the business operations
Great work life balance — no weekend work or late nights
Opportunities for professional growth and development
A supportive and collaborative work environment
Free uniform allocation — proudly wear the Polyaire uniform (Polyware)
Access to our Employee Assistance Program
Service Awards Program
Employee Referral Program — get rewarded with a cash incentive for referring great people
Access to Flare — Novated Leasing + exclusive employee perks & everyday discounts from Australia's leading retailers
Access to our Workplace Banking and Financial Wellbeing Program
Free annual flu vaccinations
Please note you must be an Australian citizen or permanent resident at the time of submitting your application.