We are seeking a Front of House professional to join our team. The ideal candidate will be responsible for providing exceptional customer service to all guests, managing reservations, and ensuring the smooth operation of the front of house area. This position requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Responsibilities:
Greet guests and provide exceptional customer service
Manage reservations and seating arrangements
Ensure the cleanliness and organization of the front of house area
Assist with menu and beverage recommendations
Handle customer complaints and resolve issues in a timely manner
Collaborate with kitchen staff to ensure timely delivery of food and beverages
Train and supervise front of house staff
Manage inventory and order supplies as needed
Maintain a positive and professional attitude at all times
Qualifications:
High school diploma or equivalent
Proven experience in a front of house role
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Robust organizational and time management skills
Ability to work flexible hours, including evenings and weekends
Knowledge of restaurant operations and procedures
Ability to work well in a team environment
Bread + Butter is a place built for togetherness. A unique amalgamation of a small batch butter factory – Tasmania Butter Company, wholesale/retail bakery, onsite eatery and coffee bar.
Our mission is to deliver delicious + exceptional bread, pastries, coffee, and food for our community every single day of the year.
We are searching for experienced + exceptional front‑of‑house team members to join us in full‑time and part‑time roles, but flexible for the right candidate.
FOH:
Assist all FOH operations to ensure safety, quality, accuracy, efficiency, and profitability.
Uphold a passion for service and an in‑depth knowledge of all food and beverage menus.
Communicates clearly and concisely with all supervisors and colleagues before, during service, and after service.
Maintain good relations with the kitchen and give feedback regarding the menu and customer feedback.
Anticipate and accommodate the needs of your guests.
Establish and maintain relationships with regular guests and encourage new guests to become regulars.
Assists in maintaining the general cleanliness of the entire venue.
Responsible for maintaining the ambience in the restaurant at all times (lighting, temperature, music, furniture, and overall presentation).
Supervisory role:
Lead the front‑of‑house and barista team in day‑to‑day operations.
📌 Front Of House Supervisor (Launceston)
🏢 Brown Family Wine Group
📍 Launceston
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