neurodivergent adults and individuals with complex mental health needs , however we work with a
broad range of participants across the NDIS . We focus on doing the work properly, not just ticking boxes. We’ve intentionally built a workplace that is: Low micromanagement Flexible and realistic about capacity Supportive without being overbearing Grounded in strong boundaries to prevent burnout We are looking for an
experienced Support Coordinator with mental health experience
to join our team, on a part-time basis with opportunity to move to full time. This role is best suited to someone who: Is confident working independently Can manage their own caseload and priorities Communicates clearly and follows through on tasks Is comfortable working with complexity and uncertainty Key Responsibilities Support participants to understand and implement their NDIS plans Coordinate services and liaise with multiple providers Attend virtual and face to face meetings Maintain accurate and compliant case notes and documentation Support participants across a range of presentations, including, but not limited to, psychosocial, neurodivergent, and physical disabilities Navigate crisis situations and system barriers where required What We’re Looking For Experience in Support Coordination and/or Recovery Coaching (1+ years preferred)
Strong understanding of the NDIS Ability to manage a caseload independently Robust communication and documentation skills Valid driver’s licence and access to a vehicle Please still apply if you do not meet all of the criteria, we will review applications on a case by case basis. Highly Valued: Experience working with: Neurodivergence (ASD, ADHD) Complex trauma and mental health Lived experience (optional and welcomed) A calm, grounded approach in complex situations Hybrid role (work from home + community-based support) SCHADS Award Fortnightly pay + superannuation Annual leave and personal leave (pro rata) Equipment provided Our Approach to Work We trust our team to do their job. That means: You won’t be micromanaged You will be expected to stay on top of your caseload You’ll have support when you need it, but space when you don’t We value: Consistency Clear communication Accountability Respect for capacity (yours and the participant’s) This Role May Not Suit Someone Who: Needs close supervision or frequent direction Prefers highly structured, step-by-step environments Struggles with organisation or follow-through Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
📌 Mental Health Support Coordinator (Melbourne)
🏢 LEX Coordination
📍 Melbourne
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