We are looking for a confident and customer-focused individual to join our

inbound call team . In this role, you will be an important point of contact, delivering a high standard of customer service in a fast-paced setting. You will report to the Call Centre Manager. Duties & responsibilities:

Manage a high volume of inbound calls professionally and efficiently Assist with appointment confirmations and general patient enquiries Provide accurate and timely administrative support Maintain a high level of attention to detail when handling patient and appointment information Liaise confidently with secretarial staff and doctors Contribute positively to the wider team and support day-to-day operations Skills & experience:

Call Centre Experience is Essential for this role Availability to work a rotating roster Monday to Friday between 8:00am and 5:30pm You need to be able to work well within a team as well as independently Ability to multi-task and work well in abusy environment Positive attitude and show initiative Confident liaising with Specialist Doctors High attention to detail Great permanent opportunity to work in a supportive environment Free onsite parking, convenient Castle Hill Location

📌 Call Centre Representative (Sydney)
🏢 Specialist services
📍 Sydney