The work we do matters

CyberCX, part of Accenture, protects and defends our customers and communities by providing the most comprehensive range of cyber security professional services in the region. The work we do matters

CyberCX, part of Accenture, protects and defends our customers and communities by providing the most comprehensive range of cyber security professional services in the region.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at www.accenture.com.

About The Role

We are looking for a Team Lead, Security Operations to join our Managed Security Operations Centre and lead a small team of Security Analysts supporting a portfolio of customer environments.

This is a hands-on, first-line leadership role suited to either an experienced SOC Team Lead or a strong Senior Security Analyst ready to take the next step into formal people leadership. You will combine technical security operations experience with coaching, customer engagement and operational ownership, ensuring your team is supported to deliver high-quality outcomes across incident response, detection and day-to-day security operations.

You will remain close to the technology and act as a trusted escalation point during complex investigations, while taking ownership of your team’s development, customer deliverables and the overall performance of the squad.

What You Will Be Doing

Lead, coach and develop a team of Security Analysts, providing regular feedback, mentoring and support for their ongoing career and capability development





Act as a senior technical and operational escalation point for complex security investigations and higher-severity incidents

Oversee the day-to-day delivery of managed security services across a portfolio of customer environments

Ensure customer reporting, operational deliverables and service commitments are completed accurately and on time

Coordinate and prioritise work across the team, including delegation, technical quality assurance and workload management

Manage team rostering and participate in the on-call rotation supporting out-of-hours security operations

Support the investigation and containment of security incidents, including identifying when dedicated incident response or DFIR support should be engaged

Work with security telemetry and event data to guide investigations and support analysts through complex technical scenarios

Contribute to the development, tuning and ongoing maintenance of security detections, particularly where customer-specific technologies or use cases require tailored coverage

Support the onboarding of new customers, technologies and security capabilities into the managed service

Build strong relationships with customers and internal teams, translating technical findings into clear actions and business outcomes

Drive continuous improvement across security operations, team processes and customer service delivery

Skills & Experience





Strong experience working within a Security Operations Centre, Managed Security Service Provider, MDR environment or complex enterprise security operations function

Demonstrated experience investigating security incidents using SIEM, EDR/XDR and other security telemetry

Strong understanding of security event logs and the ability to interpret raw telemetry to identify suspicious or malicious activity

Experience working with cloud security telemetry such as AWS CloudTrail, GuardDuty, Azure/Entra logs or similar platforms

Experience developing, tuning or maintaining detection logic and reducing false positives while preserving meaningful security coverage

Strong understanding of incident triage, investigation, containment and escalation processes

Previous experience mentoring, coaching or providing technical leadership to Security Analysts; formal people management experience is advantageous but not essential

Ability to provide explicit technical guidance while helping team members build confidence and make sound independent decisions

Strong customer and stakeholder communication skills, including the ability to explain complex security issues to technical and non-technical audiences

Sound judgement under pressure and the ability to balance incidents, customer commitments, team priorities and operational deadlines

A collaborative and accountable leadership style, with a genuine interest in developing people and improving team performance

Willingness to participate in an on-call roster as part of the managed security operations model

Please note that due to the nature of this role, it is a

mandatory

requirement that all applicants are

📌 SOC Team Lead (Melbourne)
🏢 CyberCX
📍 Melbourne