Job Description Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you
We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Lisarow team on a part time basis
Boost your income with our performance-based incentive program
Six weeks’ employer-paid parental leave (in addition to government entitlements)
Ongoing training and career development opportunities
Global brand opportunities across AU/NZ and beyond
Proudly ranked in the Top 30 of the 2025 GoodCompany Awards
Access same-day pay through our financial wellbeing partner
Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more)
24/7 wellbeing support via EAP and the Calm App
Some of the key responsibilities include:
Greet and assist customers in renting vehicles as based on their preferences and needs
Process rental agreements accurately and efficiently
Promote and upsell additional products and services
Address customer inquires and concerns promptly and professionally, with a service first approach
Achieve or exceed individual and team sales targets
Inspect vehicles before and after rental periods, noting any damages
Maintain knowledge of current promotions, services, and products to assist with sales efforts
Build strong customer relationships to encourage repeat business and referrals
Detailing and cleaning vehicles to business quality standards
Refuel and transport vehicles
To be considered, you should possess:
Previous experience in sales, customer service or retail
Car rental experience is highly desirable
Excellent communication and interpersonal skills, with a customer-first mindset
Confident using computer systems and technology
Ability to work efficiently in a rapid-paced, high-pressure environment
Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
Valid Australian driver’s license with a clean driving record
Full working rights in Australia (current and ongoing)
A positive, proactive and team-oriented attitude
About Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.