Join to apply for the

Technical Support Specialist

role at

Umbraco

This range is provided by Umbraco. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range A$65,000.00/yr - A$70,000.00/yr

People, Love & Culture Partner at Umbraco Do you believe that going to work every day should be fun? And do you want to learn and grow with relevant technical support experience? Then it is you we are looking for

We are currently looking for a team player to join our Umbraco Support team at our Australian office in

Melbourne , as a

Junior Technical Support Specialist.

The most important qualification is your personality: Who you are, your values and attitudes, and your eagerness to learn. We are looking for an engaging and positive team player with a take‑charge attitude and commitment to getting things done. Don’t hesitate to apply if you are finishing up your university degree or starting out on your first job.

Nice to have:

Microsoft platform (C#) experience

You can expect to work with and learn about the following technologies, patterns, and buzzwords:

Debugging, bugs and technical issues

Support Platform Technologies

Documentation and Video material

Microsoft Azure servers and SQL databases

The role This role reports directly to the Head of Support, with a dotted‑line reporting relationship to the Head of APAC Region.

With engagement and commitment every day at Umbraco, you will:

Help customers with all kinds of technical issues

Buddy up with a skilled Technical Supporter on the team

Help with testing, locating,



and reporting bugs and issues in our products

Actively take part in daily stand‑ups

Make a difference for our customers every day

As an employee at Umbraco, you will join our dynamic and social team of supporters. Here you will experience that Support is a joyful and diverse team that loves to provide world‑class support for our customers while having a lot of fun.

Practicalities

Working hours:

Full-time 38 hours a week

First six months fully on‑site as you learn the ropes from a Senior Technical Support Engineer

Then we will have a flexible arrangement with three days on‑site

Preferred start date:

2nd of February 2026

Recruitment process start date:

25th November 2025

Place of work Umbraco Aus Pty Ltd,

The Commons,

Level 1, 55 Collins Street,

Australia

Here are some of the perks of working at Umbraco

A multicultural work workplace with a strong focus on Diversity and Inclusion

Friendly, engaged, and bright colleagues

Flat hierarchy and an open and honest way of working together

Great opportunity to advance your career with growth and training

Family‑friendly and flexible working hours

Lots of social events

Great onboarding program

So, what are you waiting for? Now is your chance to be part of a fun and friendly workplace and gain relevant experience

Go to our website to apply for the position: work-at-umbraco/job-openings/?hr=show-job%2F292103%26locale%3Den_US

Seniority level Internship

Employment type Full‑time

Job function Customer Service and Information Technology

Referrals increase your chances of interviewing at Umbraco by 2x

📌 Technical Support Specialist (Melbourne)
🏢 Umbraco
📍 Melbourne