The Client Our client is a well-established and privately owned property investment group with a quality retail portfolio across Queensland. With a long-term investment approach and an excellent reputation within the industry, they are seeking an experienced Portfolio Operations Manager to oversee the operational performance, facilities management and compliance of several high-profile retail assets.

The Role This is an outstanding opportunity to join a collaborative and high-performing property team where you'll have the autonomy to influence operational excellence, sustainability initiatives and capital works across a diverse portfolio. The opportunity reporting to the Portfolio Manager, you will take ownership of the day-to-day operational management of multiple retail assets, ensuring they remain safe, compliant, well-maintained and operating at the highest standard. Working closely with internal property, leasing and asset management teams, you will also manage contractors, oversee projects and contribute to long-term asset performance and value creation.

Key Responsibilities

Manage the day-to-day facilities and operational management across a Queensland retail property portfolio.

Oversee preventative maintenance programs, repairs and contractor performance.

Coordinate capital works projects and provide input into asset lifecycle planning.

Manage operational budgets, monitor expenditure and contribute to improved asset performance.

Drive compliance across WHS, fire safety, statutory obligations and risk management.





Lead sustainability initiatives, including waste management and environmental projects.

Oversee tenancy coordination and retailer fit-outs, ensuring compliance with centre standards.

Maintain contractor management systems, asset registers and operational documentation.

Build strong relationships with retailers, contractors, consultants and internal stakeholders.

About You To be successful in this role you will bring:

Previous experience in Operations or Facilities Management within retail shopping centres, commercial property or large-scale built assets.

Strong understanding of building services, contractor management and compliance.

Experience managing maintenance programs, capital works and operational budgets.

Excellent knowledge of WHS, statutory compliance and risk management.

Exceptional stakeholder management and communication skills.

A proactive, solutions-focused approach with strong organisational skills.

Experience with MRI or similar property management systems will be highly regarded.

What's on Offer

Join a respected private property owner with a long-term investment strategy.

Manage a high-quality Queensland retail portfolio.

Work within a cooperative and supportive property team.

Exposure to asset improvement initiatives, sustainability programs and capital projects.

Attractive remuneration package commensurate with experience.

Genuine opportunity for long-term career growth within a stable organisation.

📌 Operations Manager (Brisbane)
🏢 Gough Recruitment
📍 Brisbane