Perform

on-site installation, commissioning, and configuration

of UIH diagnostic imaging equipment within assigned product lines, including

DR, CT, MR, PET , etc. Work closely with the

Customer Care Center

(regional and headquarters teams) to conduct

troubleshooting, preventive maintenance, corrective maintenance, and system upgrades

under guidance. Participate in internal and external

service training programs

and progress toward completion of

UIH Skilled Certification

to enhance technical capability and service quality. Provide timely technical support to customers, ensuring issues are resolved efficiently and

customer satisfaction is maintained . Escalate technical or service-related issues appropriately when contractual commitments or customer satisfaction are at risk. Deliver

on-site technical guidance and basic operation training

to customers as required. Complete service reports, installation documentation, and other tasks assigned by supervisors. Qualifications

Associate degree or above in





Electrical Engineering, Biomedical Engineering, Medical Imaging, Automation, IT , or related technical disciplines. Solid understanding of the

principles and structure of diagnostic imaging equipment , such as

DR, CT, MR, PET , etc. Hands‑on capability to

diagnose, analyze, and troubleshoot system faults

in a field service environment. Strong customer‑oriented mindset with excellent

communication, coordination, and teamwork skills . Willingness to work

flexible hours , travel frequently, and respond to service calls outside regular working hours when required. Valid driver’s license

with a good driving record. Proficiency in

IT fundamentals , Microsoft Office tools, and basic

networking infrastructure . Core Competencies

Field Troubleshooting & Fault Isolation Spare Parts Replacement & System Recovery On‑site Technical Support & Customer Training

📌 Customer Service Engineer (Melbourne)
🏢 United Imaging Healthcare
📍 Melbourne