Want a front-row seat to how one of Australia's biggest banks thinks about its customers? Join one of the most respected specialist insights businesses in financial services, a global research and advisory firm helping banks, fintechs and insurers make smarter, customer-led decisions. They're now building out a dedicated client service and insights team around one of their flagship Tier 1 banking accounts, and this role puts you right in the room.

The Role You'll work closely on a top ASX-listed banking client, getting hands-on with one of the most comprehensive financial services data sets in the country. Alongside BAU reporting, you'll dig deep into the data to help this major bank properly understand its customers and the competitive landscape.

As a Lead Analyst, you will be:

Supporting regular client presentations and research brief sessions

Influencing the design of research briefs and analysis approach

Using primary and secondary data to tell a clear, commercially relevant story

Analysing quantitative research data with accuracy and attention to detail

Creating client-ready, insight-led presentations

Tracking core metrics like NPS and share of wallet to spot shifts in customer behaviour





Benchmarking performance against competitors

Collaborating with teams across Sydney, Melbourne and international offices

Using the latest research and data tools, including AI

What You'll Bring

1-2+ years' experience in quantitative market research, insights or analytics (agency or client-side)

Strong data analytics skills, confident in survey-based data analysis using Q or SPSS or similar

Excellent data visualisation - you love telling stories with data

A will do, can do attitude

Strong attention to detail and quality

Banking or financial services exposure is a bonus, not a must

What's On Offer

A front-row seat to a top ASX-listed banking client

Fast-growing, fun and multicultural agency culture

Generous leave, versatile working and a real learning and development budget

Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.

📌 Lead Analyst (Sydney)
🏢 Resources Group
📍 Sydney