ELMO Software Pty Ltd in Sydney, NSW, seeks a Director, Customer Success to lead the 11-person CS team and collaborate with Product, Services, Support and Account Management to drive adoption, retention and customer value.
You will coach 3 direct reports, scale operations, and implement AI-enabled workflows with ChurnZero, Gainsight or Totango to improve health scoring and renewals. A solid enterprise SaaS background is required.
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📌 Senior Director Of Customer Success & Growth Sydney (Australia)
🏢 ELMO Software
📍 Australia
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