Elsevier is seeking a Customer Success Manager in Sydney to drive onboarding, enablement, and ongoing value realization for Solutions and Research Sales. You will nurture relationships, demonstrate ROI, and collaborate across teams to ensure adoption and renewal.
The role emphasizes customer engagement, supporting retention and identifying upsell prospects while coordinating with onboarding and consulting functions.
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📌 Saas Customer Success Manager — Onboarding, Adoption & Renewal Sydney
🏢 Elsevier
📍 Sydney
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