About us

Ballarat Tractors is a leading New Holland Agriculture and Kobelco dealer servicing farmers and contractors across western Victoria, with branches in Ballarat and Terang. We're a busy, close-knit team backed by a strong dealer group, and we're looking for an experienced Parts Manager to lead our parts department.

About the role

You'll take ownership of the parts department, leading a small team to deliver fast, accurate service to our customers and workshop while growing parts sales and keeping stock under control. This is a hands-on role, so you'll be on the counter when needed as well as managing the business side.

Key responsibilities
Lead, train and support the parts team, setting the standard for customer service
Manage stock levels, ordering, stocktakes and obsolete stock to keep inventory accurate and working capital under control
Drive parts sales and margins, including counter, workshop and phone sales
Build solid relationships with customers, suppliers and our service department so the workshop has what it needs, when it needs it




Oversee parts warranty and returns processes with manufacturers
Monitor department performance and report against targets
Ensure accurate use of our DMS (Equip) for quotes, orders, invoicing and stock control
Step in on the counter to interpret, quote and sell parts as needed

About you
Proven experience in parts, ideally in agricultural, construction or automotive dealerships
Previous management or supervisory experience, or ready to step up from a senior parts role
Robust parts interpreting and product knowledge
Experience with a Dealer Management System (Equip or similar)
Good understanding of stock control and warranty processes
A customer-first attitude and clear communication skills
Robust organisational and computer skills

What we offer
Vehicle, phone, uniform, supplied
Ongoing training and support from a well-established dealer group
A stable, friendly team in a growing business
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📌 Parts Manager Ballarat (Australia)
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