HOT JOB ALERT | Level 3 Service Desk Engineer

North Sydney, NSW | Hybrid – 2–3 days in the office

$80K–$110K base + super

IMPORTANT: You MUST have previous MSP (Managed Service Provider) experience to be considered. Please do not apply if you haven't worked for an MSP.

Cipher Recruitment is looking for an experienced Level 3 Service Desk Engineer to join a growing IT services business following the onboarding of a current client!

You’ll join a team of 16 Level 3 Engineers with robust networking backgrounds, working in a business of approximately 50 employees.

Key Skills & Experience
Proven senior-level support experience within an MSP or IT services environment
Microsoft 365 Administration
VMware & Hyper‑V




Cisco/Meraki & Aruba networking
Windows Server, SQL & Active Directory
ITIL v4 Foundation knowledge or experience

What's on Offer?
Permanent, full‑time role with a competitive salary
Hybrid working, with 2–3 days per week in the North Sydney office
Join an established technical team with solid networking expertise
Convenient location, just a short walk from North Sydney train station

Full Australian working rights preferred. Sponsorship may be considered for an exceptional candidate.
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📌 Level 3 Service Desk Engineer Sydney
🏢 Cipher Recruitment
📍 Sydney