Ping Identity is seeking a Senior Technical Support Engineer II to join our global support team. You will handle product-specific cases, manage escalations, provide phone support and respond to alerts, ensuring seamless customer experiences across a shifted schedule including weekends.
You will collaborate with Support, Engineering, SREs and Product Management, troubleshoot across multiple products, reproduce issues for resolution testing, and help protect security and compliance standards.
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📌 Senior Technical Support Engineer Ii — Cloud Identity Sydney (Australia)
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📍 Australia
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