Casual Client Relations At Physio Club! Sydney (Australia)

Casual Client Relations At Physio Club! Sydney (Australia)

20 Oct
|
Hol Physiotherapy Pty
|
Australia

20 Oct

Hol Physiotherapy Pty

Australia

We are looking for someone to start now who is called "bubbly" or "outgoing" by their friends, family, and teachers! This would ideally suit school leavers / university students who can pick up morning or afternoon shifts on a casual basis and work with our existing team. Is this you?!

Who are we?

Physio Club is a friendly, inclusive team of Physiotherapists, Exercise Physiologists, & Client Relationship Managers. We're dedicated to providing gold-standard, individualised, evidence-based care for every body - from weekend warriors to elite athletes, post-surgical rehab, and everything in between. Our mission is to ensure everyone who interacts with us has a positive, personalised, and qualified experience. We provide Allied Health assessment, treatment and rehab to our wide variety of clients at our two local family-owned clinics.

About the role

Client Relationship Managers (CRMs) primarily help our clinics build rapport with potential and existing clients. CRMs collaborate with other members of our team including Associate Physiotherapists, Specialty Physios,



Senior Physiotherapists, and Exercise Physiologists to support our clients' needs and make a real difference. As a casual CRM, you would provide front desk coverage primarily in the afternoons, or as a "second" during busy morning periods, as well as during periods of leave for our Senior CRMs.

During your shifts you would:
Greet clients
Answer phones
Take payments, and help chase outstanding accounts
Manage the appointments diary and inbox during your shift
Maintain the "look and feel" of the clinic, help with laundryLog any issues as required

What you need
Be enthusiastic, friendly, a "people person"
Be a valuable listener showing potential for developing excellent customer service skills
Be able to discuss any difficult situations and issues as required
Liaise well with senior management
Show time management skills
Be keen to collaborate and learn with our team
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📌 Casual Client Relations At Physio Club! Sydney (Australia)
🏢 Hol Physiotherapy Pty
📍 Australia

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