Temporary Administration & Customer Service - Andrew's Mobile Windscreens
Temporary Administration & Customer Service - Andrew's Mobile Windscreens
Role may extend into Full-Time Permanent for the right person!
Andrew's Mobile Windscreens
is part of the
Australian Specialised Machinery Glass Group
. We are proud family-owned businesses and one of Queensland's largest independent automotive glazing companies.
We're currently seeking a motivated, reliable, and friendly
Customer Service & Administration Professional
to join our close-knit Townsville team. This is a
Temporary Role
,
40 hours per week
, and will be extended to a Full-Time Permanent Role for the right person.
About the Role
You'll be the first point of contact for our customers, playing a vital role in delivering exceptional service from start to finish. Your day-to-day duties will include:
Greeting customers face-to-face
Answering phones and responding to emails promptly
Quoting jobs and ordering parts
Coordinating and managing fitters' daily job flow
Creating transparent, detailed task information for technicians
Keeping customers informed on job progress
Processing payments and issuing receipts
Managing compliance paperwork and electronic filing
Accounts receivable and payable data entry and reconciliation
Monitoring email inboxes to ensure fast response times
Supporting simple and project-based jobs, including those in remote locations




This role suits someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering high-quality customer service.
What We're Looking For
Clear, confident communication skills (written and verbal)
Exceptional customer service and sales skills
High attention to detail with accurate data entry
Strong organisational and time management skills
Ability to work under pressure and meet tight timeframes
A friendly, outgoing personality with a team-first mindset
Confidence using MS Office (Outlook, Word, Excel)
General knowledge of motor vehicles (advantageous)
Ability to work independently with limited supervision
Commitment, loyalty, discretion, and confidentiality
This role is
highly team-focused
, so the ability to collaborate, share information openly with management, and support colleagues is essential.
Why Join Us?
Be part of a
family-owned, growing Queensland business
Work with a supportive and experienced team
Enjoy a varied role where no two days are the same
Townsville-based head office
Opportunity to extend this role to Full time Permanent for the right person
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📌 Temporary Administration & Customer Service – Andrew'S Mobile Windscreens (Townsville)
🏢 Australian Specialised Machinery Glass
📍 Townsville