RN Labs began in Brisbane in **** after realising a clinical need for higher quality products and pathology tests that would allow a more personalised approach to healthcare.
Our mission was to provide Australian clinicians with well-researched healthcare products and services from around the globe.
As we grew and listened to our clients, we decided to further fill the gaps in the Australian clinician supplement market. Our RN Labs product label was born in ****; products made from the purest possible ingredients and with no harsh excipients, for better patient outcomes.
Today, thousands of healthcare clinicians and their patients around Australia trust us to provide them with the very best available healthcare products, tools and education.
We continue to listen to our clients and deliver new and evidence-based products to improve the health of their patients.
About You :
Certificate IV in Leadership and Management, Warehousing Operations or similar
First aid certificate, or willingness to obtain one
Position Summary :
The Warehouse Supervisor leads and manages the warehouse team to deliver accurate, on-time dispatch of practitioner and retail orders in a safe workplace.
The role is the on-the-ground people manager for the warehouse team. It handles day-to-day people matters, resolves issues early and reports to the HR Manager on anything formal or sensitive.
Key Requirements :
At least 3 years' warehouse or logistics experience, including at least 2 years supervising or managing a team
Proven ability to coach, motivate and hold a team accountable, and experience with stock control, cycle counts and inventory or ERP systems
Experience handling people matters such as attendance, performance conversations, onboarding and resolving team conflict
Sound working knowledge of WHS practices in a warehouse
Calm,



fair and confident in handling difficult conversations
Strong organisational skills and ability to prioritise in a fast-paced environment
Good written communication and computer skills (Microsoft 365)
Discretion and sound judgement with confidential matters
Experience in health products, supplements, pharmaceuticals or other regulated goods
Experience with first-line people tasks such as inductions, rostering and attendance
Job Responsibility :
The approximate time split below is a guide and will vary with business needs.
1. Warehouse leadership (approx. 40%)
Lead and manage the warehouse team, including the Warehouse Team Lead, to meet dispatch, receiving and quality targets
Set rosters, approve leave in line with cover needs and plan workload
Monitor order accuracy and timeliness, and resolve recurring dispatch issues
Maintain and improve warehouse procedures and standard operating procedures
Liaise with couriers and freight providers on service issues
Report on warehouse performance to the Operations Manager
2. Inventory (approx. 20%)
The Supervisor manages inventory tasks, with the Team Lead and warehouse team assisting so that coverage does not rely on one person.
Plan and carry out scheduled cycle counts and stocktakes
Check goods received against purchase orders and report discrepancies, damage or short supply
Monitor batch and expiry date rotation (first-expiry, first-out) and flag short-dated stock




Report stock variances and low-stock risks to the Operations Manager
Keep stock locations and system records accurate
3. People management for the warehouse team (approx. 30%)
Be the first point of contact for warehouse staff on people matters
Coordinate inductions and onboarding for new warehouse starters, with the HR Manager
Monitor attendance, lateness and leave patterns, and check that leave is applied for in ERP
Hold regular one-on-one check-ins and team meetings, and keep simple records of key discussions
Set explicit expectations, give feedback and coach team members, including the Team Lead
Address minor issues and interpersonal concerns informally and early
Report formal or sensitive matters to the HR Manager promptly (see scope below)
Support the HR Manager with performance processes, investigations and other formal steps as directed
Promote RNLabs policies, values and expected workplace behaviour
4. Work health and safety (approx. 10%)
Lead WHS practices in the warehouse, including safe manual handling and equipment use
Conduct regular workplace inspections and report hazards
Ensure incidents, injuries and near misses are reported and recorded promptly
Run WHS training and toolbox talks for the team
Model and enforce safe work practices
Scope of people management
The Supervisor handles everyday people matters for the warehouse team. Formal, confidential and legal matters are reported to the HR Manager.
Additional Tasks
Additional tasks as required
Job Functions :
Warehouse management
Job Benefits :
Lead a close-knit warehouse team in a growing health products business
Full-time, permanent role Monday - Friday
Join a growing, health focused company
Selling Point :
Natural health products and functional testing
#J-*****-Ljbffr

📌 Warehouse Team Supervisor (Brisbane)
🏢 RNLabs
📍 Brisbane