About the Role You will play a vital role in ensuring a welcoming and qualified front-of-house experience for residents, families managing communications, supporting administration systems, and contributing to a warm and well-run residence.
Our Receptionists are highly valued and are an integral part of the operational team, bringing warmth and professionalism to every interaction.
Your key responsibilities will be: Welcoming residents, visitors and families creating a positive and inviting atmosphere Managing incoming calls, directing them to the appropriate departments or individuals and handling general inquiries and messages efficiently Scheduling appointments for residents to see medical professionals, therapists or other service providers as needed Registering and monitoring visitors, ensuring security and safety protocols are followed Providing information and assistance to residents and their families, addressing their queries and concerns and connecting them with the appropriate staff members when necessary Assisting with administrative tasks, such as rostering, filing, data entry, maintaining records, mail and deliveries Skills

📌 Receptionist (Melbourne)
🏢 Arcare Aged Care
📍 Melbourne