About the Role Securecorp is seeking a professional and experienced Retail Security Officer to join our team at a busy retail precinct in North Lakes.
This role is ideal for someone who enjoys working in a customer-focused environment, maintaining a strong security presence and helping create a safe and welcoming experience for retailers, employees and visitors.
You will play an important role in protecting the precinct, preventing theft and antisocial behaviour, monitoring site activity and responding to incidents as they arise.
Working closely with retailers, management and members of the public, you will help maintain a secure environment while delivering professional customer service and upholding Securecorp's high standards.
This is a part time opportunity offering a consistent, fortnightly rotating roster across Thursday, Friday and Saturday, with a mix of morning, afternoon and evening shifts.
Roster Week 1: Thursday 1:00 pm – 9:00 pm, Friday 1:00 pm – 8:30 pm, Saturday 11:00 am – 6:00 pm Week 2: Thursday 12:00 pm – 9:00 pm, Friday 8:00 am – 5:00 pm, Saturday 8:30 am – 5:30 pm Benefits Level 3 Award rates plus superannuation,



reviewed annually under the Security Services Industry Award First Aid Allowance Consistent fortnightly rotating roster across three days per week Employee Wellbeing Platform offering discounts on retail, fitness, food and travel Access to the Employee Assistance Program (EAP) Opportunities for career development and progression within a national security company Key Responsibilities Maintain a visible and professional security presence throughout the retail precinct.
Deliver friendly, professional customer service while assisting retailers, employees and visitors.
Conduct regular foot patrols to identify security risks, suspicious activity and potential hazards.
Monitor site activity and proactively identify and address theft, antisocial behaviour and loss prevention concerns.
Respond promptly and appropriately to incidents, alarms, emergencies and customer complaints.
Support access control, crowd management and the enforcement of site rules and procedures.
Liaise with retailers, site management, emergency services and other stakeholders as required.
De-escalate challenging situations using effective communication and conflict resolution skills.
Complete accurate incident reports, daily logs and other required security documentation.
Follow all site procedures, safety requirements and relevant legislative obligations.
Skills

📌 Retail Security Officer – North Lakes (Queensland)
🏢 Securecorp
📍 Queensland