About this role

CRM Campaign Coordinator
North Ryde, NSW

Are you passionate about marketing, customer engagement and bringing campaigns to life? Freedom is looking for a CRM Campaign Coordinator to help deliver impactful customer communications across Australia and New Zealand.

Working closely with the CRM & Loyalty Manager and wider Customer team, you'll coordinate and execute email, SMS and MMS campaigns, manage the promotional CRM calendar, collaborate with creative teams and support campaign performance reporting and optimisation.

Key Responsibilities
Coordinate and execute CRM campaigns across email, SMS and MMS
Manage the day-to-day promotional CRM calendar
Develop and coordinate creative briefs and campaign requirements
Build, test, schedule and deploy campaigns with a high degree of accuracy
Monitor campaign performance and provide reporting insights
Ensure all campaigns meet brand, legal and compliance requirements




Collaborate with internal stakeholders to deliver engaging customer communications

About You
1+ years' experience in a CRM, marketing or campaign coordination role
Experience executing marketing campaigns, including eDM, direct marketing and/or social campaigns
Robust attention to detail and project management skills
Excellent communication and stakeholder management abilities
Commercially minded with robust analytical skills
Proactive, organised and able to manage multiple priorities
Passion for marketing and customer experience

Why Join Freedom?

This is an exciting opportunity to grow your CRM and marketing career with a leading retail brand. You'll be part of a cooperative team, gain exposure to end-to-end campaign delivery and help create meaningful customer experiences that drive engagement and business results.

Apply now to take the next step in your CRM marketing career.

📌 Crm Campaign Coordinator North Ryde
🏢 Freedom Furniture
📍 North Ryde