Job Description: We're looking for an experienced and motivated Return to Work Specialist / Senior Case Manager to support injured workers through their recovery and help achieve secure, timely, and sustainable return-to-work outcomes.
Working within DXC's self-insurance Workers' Compensation operation, you'll manage a caseload of complex claims while collaborating closely with injured workers, employers, insurers, and medical providers to deliver positive and compliant RTW solutions.
This is a great opportunity for someone who is passionate about injury management, stakeholder engagement, and making a real impact on people's working lives.
Key Responsibilities Manage a portfolio of workers' compensation claims from end to end, ensuring timely and effective case outcomes Develop, implement, and monitor tailored return-to-work plans for injured workers Liaise with injured workers, employers, treating practitioners, and insurers to coordinate recovery and RTW strategies Coordinate suitable duties and workplace modifications to support safe and sustainable return to work Ensure compliance with relevant Workers' Compensation legislation and guidelines Identify barriers to return to work and proactively manage risks to achieve optimal outcomes Provide guidance and support to junior case managers and team members Maintain accurate case notes, documentation,



and system records Promote early intervention and recovery-at-work best practices Contribute to continuous improvement initiatives within the claims management team About You Proven experience in Return to Work, Injury Management, Claims Management, or Workers' Compensation — ideally in a senior or complex case management capacity Strong understanding of Workers' Compensation legislation and RTW frameworks Demonstrated ability to manage a diverse caseload of complex claims with competing priorities Excellent communication, negotiation, and stakeholder management skills Strong problem-solving and decision-making capability Experience mentoring or supporting less experienced team members is highly regarded Allied health background (e.g. rehabilitation counselling, physiotherapy, occupational therapy) highly regarded but not essential Relevant tertiary qualifications in a related field are desirable Our culture and benefits DXC is committed to building better futures for our customers, colleagues, environment, and communities.
We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.
We put this to action developing and implementing societal initiatives within our Social Impact Practice.
#WeAreDXC As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

📌 Return To Work Specialist / Senior Case Manager (Melbourne)
🏢 Dxc Technology
📍 Melbourne