Office Administrator – Townsville – Leading North Queensland Accounting & Financial Services Firm
OFFICEADMINISTRATOR– TOWNSVILLE – LEADING NORTH QUEENSLAND ACCOUNTING & FINANCIAL SERVICES FIRM (JOB ID****)
Looking for a professional front-of-house administration role where you can build long-term career stability within a respected accounting and financial services firm?
Ready to join a large, establishedorganisationofferingstrong teamculture, careerdevelopmentand genuine work-life balance?
Our client is North Queensland's largest independently owned and fully integrated accounting and financial services firm, with over 90 staff across multiple offices including Townsville, Ingham, Cairns, Tablelands and Brisbane. Since ****, the firm has builta strong reputationfor delivering high-quality accounting, tax,auditand financial planning services whilemaintaininggenuine long-term relationships with clients and staff alike.
Known for combining traditional values with modern systems and innovative solutions, the firm offers a supportive and collaborative environment where administration professionals play an integral role in delivering exceptional client service and supporting broader business operations.
The Role:
Managing front desk reception, incoming calls,emailsand client enquiries
Welcoming clients and providing a professional first impression
Scheduling appointments and coordinating workflow support
Assistingwith client onboarding,offboardingand database management
Maintainingaccuraterecords,documentationand data integrity
Supporting day-to-day office administration and team operations
Coordinating client correspondence and administrative compliance tasks
Assistingacross multiple divisions within the business asrequired
Managing competing priorities while ensuring deadlines are met
About You:
2+ years ofpreviousadministration,receptionor client service experience
Strong attention to detail andorganisationalcapability
Excellent written and verbal communication skills
Professional phone manner and presentation
Proficiencyin Microsoft Office including Word,Exceland Outlook
Experience with Xero XPM, ATO Portal or accounting software highly regarded
Ability to manage multiple priorities in a fast-paced environment
Positive, team-focusedand client-centric attitude
What's On Offer:
Competitive salary package aligned with experience
Long-term career opportunity within a highly respected professional services firm
Flexible work arrangements supporting work-life balance
Ongoing mentoring,trainingand professional development
Modern systems and streamlined technology
Supportive, collaborative team workplace
Genuine career pathways and internal growth opportunities
Wellbeing initiatives and corporate health membership benefits
Stableorganisationwith over 70 years of success and strong community reputation
PLEASE NOTE:THIS JOB IS BASED IN AUSTRALIA THEREFORE, ONLY CANDIDATES WHO ARE PERMANENT RESIDENTS OR CITIZENS OF AUSTRALIA WILL BE CONSIDERED.
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