We are committed to delivering meaningful IT support across client environments, with a focus on collaboration, growth and delivering outcomes.
Key responsibilities include providing first-line technical support via chat, phone, email and portal, managing incidents and requests, and delivering remote and onsite support.
Provide technical support to a wide range of clients with a mix of remote and onsite work
Resolve issues across Windows 11, Microsoft 365 and identity management
Support Teams, Exchange, SharePoint and SaaS applications
Assist in maintaining IT service documentation and compliance with ITIL processes
About VISITS and the team: we are a national MSP with a culture of collaboration, growth and delivering meaningful outcomes for clients.
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📌 Service Desk & Onsite Engineer – Sydney
🏢 blueAPACHE
📍 Sydney
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