Lupo Bianco Custom Tailoring – Strathfield NSW
Lupo Bianco Custom Tailoring is a distinguished bespoke tailoring business dedicated to providing exceptional craftsmanship and personalised service to our discerning clientele. With a reputation built on precision, quality and attention to detail, we create custom‐made garments that reflect the highest standards of tailoring excellence. Our team is committed to delivering an outstanding experience to every client, and we are looking for professionals who share our passion for excellence and customer satisfaction.
About the role
We are seeking an experienced
Office Manager
to join Lupo Bianco Custom Tailoring in a full‐time position based in Strathfield, NSW. This is a key role that will be instrumental in ensuring the smooth and efficient operation of our office and business functions. As Office Manager, you will be responsible for managing administrative operations, supporting our tailoring team and ensuring that our clients receive exceptional service at every touchpoint. You will play a vital role in maintaining our skilled standards and contributing to the overall success of the business.
Key responsibilities
Managing day‐to‐day office operations, including scheduling, correspondence and administrative tasks
Overseeing appointment bookings and client communications to ensure seamless service delivery
Maintaining accurate records, including client information, measurements and order tracking
Managing office finances, including invoicing, expenses and basic bookkeeping functions
Ordering and managing office supplies and materials required for business operations
Providing exceptional customer service and acting as a point of contact for client enquiries
Coordinating with the tailoring team to ensure projects are completed on schedule
Maintaining a professional and welcoming office environment
Performing general administrative duties as required to support business objectives
What we're looking for
Proven experience in an office management or similar administrative role within a service‐based business
Strong organisational and time management skills with the ability to manage multiple priorities
Excellent communication and interpersonal skills, with a professional manner and attention to detail
Proficiency in Microsoft Office and basic computer literacy, including email and scheduling systems
Experience with appointment scheduling systems and customer relationship management
Demonstrated ability to manage finances, invoicing and basic bookkeeping
A customer‐focused mindset with experience providing high‐quality service in a professional setting
Discretion and professionalism when handling sensitive client information
Flexibility and willingness to support the team as needed to meet business requirements
An appreciation for craftsmanship and quality, with an understanding of bespoke or luxury service environments is advantageous
What we offer
At Lupo Bianco Custom Tailoring, we value our team members and offer a supportive work setting where your contributions are recognised and appreciated. This is a full‐time position offering stability and the opportunity to be part of a respected business with a loyal client base. You will have the opportunity to work in a professional setting, develop your skills in a specialised industry and contribute to the success of a growing tailoring business. We are committed to maintaining a positive workplace culture and welcome candidates who are eager to grow with us.
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