Randwick City Council is seeking a Technology Support Officer to join the Information Management & Technology team on a permanent full-time basis.
You will provide frontline end-user support, resolve incidents using ITIL processes, and maintain asset records for Microsoft-based environments.
The role emphasizes customer experience, clear communication, and the ability to train staff and liaise with internal and external partners.
A solid focus on documentation and security is required.
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📌 Tech Support Specialist – It Service Desk (Sydney)
🏢 Randwick City Council
📍 Sydney
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