At Parkdale Aged Care, you'll be at the heart of the home, supporting residents, families, employees and leaders while helping create a welcoming, organised and supportive environment where people feel valued.
Why Join MACG?
At Medical & Aged Care Group (MACG), we're more than an aged care provider.
We're a family-owned organisation built on genuine relationships, supportive leadership and a commitment to enriching the lives of older Australians.
When you join MACG, you're joining a team where people know your name, your ideas are valued and your contribution matters.
What you'll enjoy:
Competitive pay
17.5% leave loading, making your annual leave worth more
Employee Assistance Program (EAP)
Refer-a-friend benefit program
Staff recognition programs
Ongoing training and development opportunities
What Makes MACG Different?
A family-owned organisation with approachable and accessible leadership
A supportive team culture where collaboration and respect are part of everyday life
Opportunities to broaden your experience across rostering, payroll, admissions, compliance and operational administration
The prospect to take initiative, share ideas and make a real impact
A welcoming home community where you'll help create positive experiences for residents, families and employees
Career development opportunities within a growing aged care organisation
Meaningful work that directly supports resident care and wellbeing
A workplace guided by our values of Compassion, Dignity, Respect and Family
About the Role




We are seeking an experienced and motivated Administration Officer with strong rostering skills to join our team at Parkdale Aged Care.
This is a varied, fast-paced role supporting the Home Manager, employees, residents & families across the day-to-day operations of the home.
Rostering experience is essential.
You'll play an important role in coordinating workforce schedules, managing staffing allocations and responding to leave, absences and changing operational needs to help ensure the home is appropriately staffed.
Alongside rostering, you'll provide support across payroll, admissions and discharges, tours, compliance, resident events and general administration.
If you're someone who enjoys keeping things organised, solving problems and helping people, this is an opportunity to make a meaningful contribution behind the scenes of a busy aged care home.
Key Responsibilities
Coordinate staff rosters and maintain appropriate staffing coverage
Adjust rosters to accommodate leave, absences and changing operational requirements
Process timesheets and leave applications accurately and efficiently
Provide administrative support to the Home Manager and leadership team
Assist with resident admissions, discharges and associated documentation
Coordinate tours and welcome prospective residents and their families
Maintain accurate records and compliance documentation




Support resident events, activities and employee recognition initiatives
Respond to enquiries and provide friendly, professional support to residents, families & stakeholders
Assist with general administrative tasks to ensure the smooth day-to-day running of the home
About You
We're looking for an organised, proactive and people-focused professional who thrives in a busy environment and enjoys being the person others can rely on.
You'll bring:
Proven staff rostering experience in a busy or high-volume environment
Confidence using rostering or workforce management systems
Payroll administration experience
Strong administrative, organisational and record-keeping skills
Excellent attention to detail and accuracy
Strong communication and interpersonal skills
The ability to manage competing priorities and adapt to changing needs
A professional, approachable and customer-focused attitude
Strong computer skills and a high level of confidentiality
A team-oriented mindset and a genuine commitment to supporting others
Experience in aged care, healthcare or community services will be highly regarded.
Join Our Team at Parkdale Aged Care
If you're an experienced administrator with strong rostering skills who enjoys supporting people, solving problems and keeping everything running smoothly, we'd love to hear from you.
Be the heartbeat behind a great aged care home.
Bring your energy, build meaningful connections and help create exceptional experiences for residents, families and employees every day.
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📌 Administration Officer - Parkdale Aged Care (Melbourne)
🏢 Medical And Aged Care Group
📍 Melbourne