About Sky Accountants
Sky Accountants is a trusted, established accounting firm serving individuals, families, and businesses across Ballarat, Bacchus Marsh, and the surrounding Moorabool regions.
We pride ourselves on delivering personalised, professional financial services in a welcoming and supportive environment.
Our Ballarat office is the heart of our client-facing operations, and we're committed to building a team that reflects our values of integrity, community, and excellence.
Visit our website to learn more: /
What We Offer
A supportive and collegial team environment in a well-regarded local firm
Genuine work-life balance with flexible hours for working parents (2-4 days a week)
Competitive remuneration
Ongoing training and professional development opportunities
The chance for regular, ongoing work with a growing firm
About the Role
We're seeking a warm, organised, and professional Admin Assistant on a casual basis to be the welcoming face and first point of contact for our Ballarat office.
This is a vital role, ensuring clients feel valued from the moment they walk through our door or call us.
You'll also provide administrative support to our accounting team and help keep the office running smoothly.
Key Responsibilities
Client Services & Front Desk
Greet all clients and visitors warmly and professionally upon arrival
Manage incoming calls, and directing enquiries to the appropriate team member
Respond to general client enquiries via phone, email, and in person
Schedule, confirm, and manage client appointments using practice management software
Keep the reception area and meeting rooms tidy and well-presented
Administrative Support
Manage incoming and outgoing correspondence, mail, and couriers




Prepare, scan, file, and maintain client documents in line with firm procedures
Assist with data entry and updating client information in the firm's database
Process and receipt client payments as required
Order and maintain office supplies and stationery
Prepare meeting rooms including arranging refreshments for client meetings
Team Support
Provide general administrative support to accountants and the management team
Assist with preparation and collation of documentation for client tax returns and financial reports
Support onboarding of new clients and maintenance of client engagement letters
Assist with firm marketing activities including social media updates and client communications as required
Assist with ATO and ASIC compliance tasks and client invoicing
About You
We are looking for someone who genuinely enjoys working with people and takes pride in creating a positive first impression.
The ideal candidate will bring:
Essential
Previous experience in a receptionist, administration, or customer-facing role
Excellent interpersonal and communication skills, both verbal and written
Solid organisational skills with the ability to manage competing priorities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Reliable, punctual, and professional presentation
High attention to detail and accuracy
Ability to handle confidential client information with discretion
Desirable
Experience in an accounting, legal, or professional services environment
Familiarity with practice management or accounting software Xero
If you're enthusiastic, people-focused, and looking for a casual role that fits around your life, we'd love to hear from you!
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📌 Casual Admin Assistant - Sky Accountants (Ballarat)
🏢 WizeTalent
📍 Ballarat