Customer Service Officer | Full-Time Hours Monday - Friday | 4–6-week temp assignment
We are currently recruiting two full-time Customer Service Officers to join a supportive and people-focused team.
This is a phone-based role where you'll spend time speaking with customers, understanding their needs, answering questions and providing a positive and professional experience.
Unlike a traditional high-volume call centre, conversations can be more detailed, giving you the opportunity to genuinely engage with customers and provide meaningful support.
The role:
Providing friendly and professional customer service over the phone
Managing inbound customer enquiries and providing clear, helpful information
Taking the time to understand individual customer needs and circumstances
Asking relevant questions and gathering required information
Working through customer queries and helping resolve issues




Accurately updating customer records and completing associated administration
Liaising with internal teams to ensure customers receive the right support
Delivering a consistently positive customer experience
About you:
Previous customer service, contact centre or phone-based experience
Warm, confident and professional communication skills
Robust active listening and relationship-building skills
Comfortable managing longer, detailed customer conversations
Patient and empathetic in your approach
Strong administration and data entry skills
Excellent attention to detail
This would be a great opportunity for someone who enjoys customer interaction and building rapport, rather than simply working through a high volume of short calls.

📌 Customer Service Officer (Brisbane)
🏢 Perigon Group
📍 Brisbane