19 Oct
|
Smart Workforce Solutions
|
Brisbane
19 Oct
Smart Workforce Solutions
Brisbane
The Role
Remote (South Africa) | Supporting an International Company
Monday – Friday, Approx.
5:00 AM – 1:00 PM SAST (1:00 PM – 9:00 PM Brisbane time)
with flexibility for events and quarterly planning days
Full-Time
R****** per month
Experience the freedom of working remotely while serving as the central operational anchor for an international multi-brand portfolio.
As the Executive Assistant, you will own the end-to-end operational execution, database management, and daily administrative systems for a business owner overseeing multiple holistic wellness and education brands.
You will serve as the core operational anchor, bridging high-level project coordination, event moderation, basic financial bookkeeping, and customer inquiries with warmth and precision.
What You'll Do
Event Management & Zoom Coordination:
Coordinate live and online Zoom events end-to-end, manage registrations on Trybooking/Eventbrite, execute reminder campaigns, and moderate live sessions.
Database Management & Data Hygiene:
Perform monthly CRM/database synchronizations, manage contact tagging, build attendee profiles, and maintain data hygiene across all platforms.
Executive Support & Daily Triage:
Manage daily email triage across multiple inboxes and maintain an extensive reminder system for client follow-ups, bill payments, and team milestones.
SOP & Operations Oversight:
Develop, update, and standardize Standard Operating Procedures (SOPs) to eliminate operational errors and streamline business workflows.
Financial Bookkeeping:
Execute basic weekly financial bookkeeping in Xero across up to 10 entity files, including recurring transaction coding and pricing updates.
Social Media & Customer Support:
Monitor incoming social media inquiries, provide warm customer account support, and handle basic Canva content curation when needed.
Cross-Functional Project Coordination:
Manage external vendor relationships and track special projects such as book publishing, course launches, and digital media conversions.
What You Bring
Experience & Certifications:
5+ years of senior executive assistant, operational, or business support experience handling fast-paced workflows.
Core Technical/Specialized Skills:
Proficiency with Xero bookkeeping, event platforms (Trybooking/Eventbrite), CRM tools (GoHighLevel or equivalent), Zoom moderation, and Canva.
Background & Domain Expertise:
Strong understanding of digital sales funnels, marketing launch environments, customer journeys, and alignment with holistic/heart-centered values.
Technical Translation / Delivery:
First-language English proficiency (written and spoken) with flawless grammar, spelling, and high-level proofreading capabilities.
Working Style:
Meticulous attention to detail, strong problem-solving independence, and a collaborative, empathetic communication style.
Remote Work Requirements
Hardware:
Reliable personal laptop or desktop capable of running all role-required software.
Connectivity:
High-speed, stable internet connection with a backup plan for power or connectivity outages.
Workspace:
A dedicated, quiet, and skilled home-office environment.
Mindset:
High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.
Connecting the extraordinary talent of South Africa with businesses around the world.
📌 Executive Assistant (Remote) (Brisbane)
🏢 Smart Workforce Solutions
📍 Brisbane