An exciting opportunity has become available for an experienced Rebate & Claims Officer to join a well-established business operating across Australia and New Zealand.
This role will suit a detail-oriented finance professional with experience managing customer rebates, claims processing and reconciliations within a high-volume environment.
Working closely with internal stakeholders and key customers, you will take ownership of rebate calculations, claims administration, reporting and month-end activities while ensuring data integrity and accurate financial outcomes.
Responsibilities
Manage customer rebate agreements and ongoing maintenance within SAP or a similar ERP system
Prepare and reconcile monthly rebate calculations and reporting
Process rebate credit notes and customer claims in a timely manner
Investigate and resolve rebate discrepancies, deductions and account queries
Maintain rebate schedules, agreement documentation and customer master data
Prepare journals, adjustments and supporting month-end schedules
Analyse sales data and reconcile net sales figures
Produce regular rebate and claims reporting for internal stakeholders and customers
Support continuous improvement initiatives across rebate and claims processes
Liaise with customers, sales teams and finance departments regarding rebate and claims matters
About You
Previous experience in a Rebates, Claims, Accounts Receivable or Credit Control position




Demonstrated experience managing customer rebates and claims from end-to-end
Strong reconciliation and analytical skills
Experience processing credit notes, customer deductions and adjustments
SAP experience preferred, although other ERP systems will also be considered
Intermediate to advanced Excel skills
Strong communication and stakeholder management abilities
High attention to detail and ability to manage competing deadlines
Desirable
Experience within FMCG, manufacturing, wholesale, distribution or retail environments
Exposure to trade spend, promotional funding or co-op agreements
Understanding of month-end accounting processes, journals and accruals
What's On Offer?
Secure and growing organisation
Supportive and collaborative team environment
Opportunity to take ownership of a specialised rebates and claims function
Hybrid working opportunities available
Competitive salary package and long-term career development
If you're looking for a role that combines finance, analysis and stakeholder engagement, and have proven experience across rebates and claims, we'd love to hear from you.
Apply now or contact Brooke Tilley at people2people for a confidential discussion.
At people2people, Edge Recruitment and Frog Recruitment, we welcome everyone and encourage people to be their authentic selves.
If you require reasonable adjustments during the recruitment process, please contact your recruitment consultant so we can support your needs.

📌 Credit Officer - Rebates And Claims (New South Wales)
🏢 People2People UK
📍 New South Wales